A study by ManageEngine found that more and more non-IT workers have to perform IT-related tasks in the workplace as companies push to decentralize their IT operations.

The survey suggests that 74% of IT decision makers surveyed have already decentralized their IT structures, 10% above the global average. As a result, almost all (99%) companies have at least one department that runs their own applications using low- or zero-code platforms such as help desk software and remote access tools.

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